Stray Bullet Causes Spectrum Internet Outage in Dallas According to Spokesperson
Spectrum Internet Customers Experience Unexpected Outage in North Texas
In an unexpected turn of events, Spectrum internet users across North Texas faced significant disruptions on Friday afternoon. The outage particularly affected individuals in the Dallas-Fort Worth area, where thousands reported connectivity issues.
Details of the Spectrum Internet Outage
According to data from DownDetector, internet services started failing for Charter’s Spectrum customers around 1 p.m. Residents found themselves disconnected and unsure of the source of the issue. Fortunately, the internet service was largely restored by 4 p.m., allowing most users to resume their online activities.
Cause of the Outage: A Fiber Optic Mishap
The interruption was traced back to an unexpected incident. A spokesperson from Spectrum revealed to FOX 4 News that a stray bullet damaged a crucial fiber optic cable, resulting in widespread connectivity problems across the region. However, the exact location of the damaged cable remains unidentified.
Spectrum’s Response and Apology
Spectrum took swift action once the issue was identified. “Our teams worked quickly to make the necessary repairs and get customers back online. We apologize for the inconvenience,” the spokesperson shared with FOX 4. This prompt response was essential in minimizing the disruption time.
Information Sources
This report is based on information from DownDetector.com and statements provided by a Spectrum spokesperson.
