Treasury Appoints Social Security Leader as New IRS CEO

New Leadership Announcement: Frank Bisignano to Streamline IRS Operations
Frank Bisignano Takes on Dual Role at SSA and IRS
The Treasury Department has announced that Social Security Administration Commissioner Frank Bisignano will assume the newly created position of Chief Executive Officer of the Internal Revenue Service. Bisignano, who previously served as CEO of global payments company Fiserv, was appointed as Commissioner of Social Security in May. He will maintain his leadership role at Social Security, where he is committed to enhancing customer service and leveraging technology for over 74 million beneficiaries.
Treasury Department’s Unique Leadership Arrangement
In an unusual move, Scott Bessent will continue as acting commissioner of the IRS, despite Bisignano’s new appointment. Bisignano will oversee the IRS’s daily operations and focus on areas like collections, privacy, and improving customer experiences, reporting directly to Bessent. This dual leadership is expected to improve alignment between two of the most impactful federal agencies: the IRS and the SSA.
Shared Goals: Technology and Customer Service Enhancements
The Treasury Department highlighted that both the IRS and SSA share a commitment to enhancing technology and customer service, making Bisignano a strategic fit for the new role. By having a unified approach, the agencies aim to better serve the public with improved efficiency and responsiveness.
Challenges Ahead: Implementing Legislative Changes
The IRS faces significant challenges due to staffing reductions over recent years and must implement key tax changes from the One Big Beautiful Bill Act. These changes are critical before the beginning of the upcoming tax season in January, and Bisignano’s leadership is expected to guide the IRS through this transitional phase.
Role | Agency | Responsibilities |
---|---|---|
CEO of IRS | IRS | Management, Collections, Privacy, Customer Service |
Commissioner | SSA | Technology Enhancement, Customer Service |
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