Is Verizon experiencing outages Discover what SOS means on iPhone and check the Verizon outage map for real-time updates

AT&T and T-Mobile Revise Autopay Discount Policies
New Autopay Requirements from Major Wireless Carriers
AT&T and T-Mobile have followed Verizon’s lead in updating their autopay discount requirements. The two wireless giants now necessitate customers to use a debit card or link a bank account for autopay discounts, replacing the previous option of using a credit card.
Verizon Outages Impact Major U.S. Cities
On Friday, October 10, Verizon customers across the United States faced widespread service disruptions. Reports indicate that phones switched to “SOS” mode, while Fios internet outages caused texts to fail and calls to drop. Affected areas include Pennsylvania, New Jersey, and New York, with significant impacts in cities like New York City and Philadelphia. California and Texas are also experiencing disruptions, notably in Los Angeles, according to Verizon’s “Check Network Status” tool.
Services Disrupted at Prominent NYC Studios
The Verizon service outage extended its reach to the NBC Studio at 30 Rockefeller Plaza in NYC, home to popular shows like “Saturday Night Live,” “The Kelly Clarkson Show,” and “The Tonight Show Starring Jimmy Fallon.” Outage reports in this location have persisted for several days, according to the Verizon outage map.
Understanding SOS Mode on Phones
If your iPhone or Samsung phone displays “SOS” or “SOS only,” it signifies your device is not connected to a network. While newer models like the iPhone 14 feature built-in satellite connectivity to facilitate emergency communications, older models might face challenges. Verizon provides troubleshooting guides to assist in resolving network connectivity issues.
Verizon Fios Service Disruptions
Connectivity issues with Verizon’s internet service, known as Verizon Fios, are being reported today, Friday, October 10, 2025. Verizon has acknowledged the issue and is actively working to restore data, voice, text, and other services. Customers are advised to check Verizon’s “Check Network Status” tool for developments.
Contact Verizon for Support
- Technical Support: Verizon wireless customer service is available at 800-922-0204 from 8 a.m. to 12 a.m. daily.
- 24/7 Chatbot: Customers can also opt for the 24/7 chat service on the Verizon website.
- Fios Customer Service: For Verizon Fios technical assistance, call 800-837-4966 anytime.
For the most current information on Verizon outages and to verify service status in your area, customers can input their address in Verizon’s network status checker. Lori Comstock, a journalist based in New Jersey, continues to report on the connectivity challenges with the Mid-Atlantic Connect Team for Emegypt.