Amazon Prime Video Outage Sparks Outrage Among Hundreds of Users
Amazon Prime Video Outage Frustrates Thousands of Users Across the UK
Amazon Prime Video is currently experiencing widespread outages, leaving thousands frustrated as they find themselves unable to access the popular streaming platform. In just the past half hour, over 1,000 reports have been registered on the outage monitoring site, Downdetector. A significant 74% of these reports highlight issues with the streaming service itself, while 21% relate to problems on the Amazon Prime app.
High Concentration of Outages Reported in Major UK Cities
Initial outage alerts surfaced around 10 am, with a noticeable spike in reports coming from key UK cities such as London, Manchester, and Glasgow. Affected users have been actively expressing their concerns and frustrations on social media, further corroborating Downdetector’s findings.
Amazon’s Response to the Streaming Issues
A post on Emegypt’s social media attributed to Amazon Prime Video expressed regret for the service disruption, urging users to contact the support team for assistance. The statement read: “We’re sorry to know that your Amazon Prime Video app is not working. We request you to reach out to our Amazon Prime Video support team.”
User Experiences Highlight the Range of Issues
Many users took to social media to share their experiences. One individual recounted, “Just watching a film and it just went black.” Another added that the service had been down for an hour, signaling a significant disruption. Echoing these sentiments, other users observed similar outages, with one commenting, “Your service is down worldwide.” Another reported a new issue, stating, “All fine until I updated the app yesterday; now I get sound but a black screen—no video when streaming films and TV programs.”
Amazon Prime’s Extensive UK Subscriber Base
With approximately 13 million subscribers in the UK alone, Amazon Prime is a major player in the streaming landscape. Globally, the service boasts over 250 million subscribers. Besides offering a vast library of movies, TV shows, and live sports, Amazon Prime’s well-regarded benefits include free and fast deliveries.
- Free 30-day trial available for new users.
- Annual membership costs £95 or £8.99 per month.
- Prime Video standalone subscription costs £5.99 per month.
The array of benefits, such as free delivery and discounts on cinema trips, makes Amazon Prime a comprehensive entertainment package, despite the current service challenges.
