MP Demands Pharmacy Leaders Resign Urging Immediate Change
Concerns have escalated regarding the Jhoots pharmacy chain, leading a local MP to demand immediate changes in leadership. Torsten Bell, Labour MP for Swansea West, reported that staff at the Morriston branch have faced significant pay issues, with many employees experiencing almost eight weeks without proper compensation.
Issues Faced by Jhoots Pharmacies
Bell stated that employees are being poorly treated and that patients are suffering as a result. Jhoots operates 153 pharmacies in the UK, with six located in Wales, including branches in Cardiff and Bridgend. The chain has been grappling with several crises, such as delayed wages, inadequate stock, and unexplained closures.
Staff Complaints and Actions
- Employees reported months of unpaid wages and threats of disciplinary action if they missed work.
- Formal grievances have been raised, with matters escalated to the Advisory, Conciliation and Arbitration Service (ACAS).
Bell highlighted that the Morriston branch had been without a pharmacist for over seven weeks. This disruption has made it challenging for patients to receive their medications due to persistent stock shortages.
Financial Concerns
The Pharmacists Defence Association (PDA) claimed that Jhoots owes freelance pharmacists approximately £670,000 in unpaid fees. Bell emphasized that this financial instability impacts patient care and urged the company’s directors to resign. He believes a new operator could restore proper service levels and protect staff positions.
Regulatory Review
The General Pharmaceutical Council (GPC) is reviewing information about Jhoots pharmacies. They have taken enforcement action across five locations and are investigating the situation further. Bell expressed the importance of pharmacies as community pillars and emphasized the urgent need for Jhoots to address the ongoing crises impacting both employees and service users.
Government and Health Board Response
Officials from the Welsh Government are aware of the challenges Jhoots faces. Local health boards are tasked with managing concerns related to pharmaceutical services. The government has the authority to intervene, potentially revoking NHS contracts if necessary.
In response to inquiries regarding workforce challenges, Sarbjit Jhooty indicated they are actively engaging with staff and partners to improve conditions. Meanwhile, the Swansea Bay health board is working with nearby pharmacies to ensure adequate service availability in the region.
This ongoing situation highlights the urgent need for accountability and reform within Jhoots. Immediate action is essential to restore trust and ensure the well-being of both pharmacy staff and the communities they serve.
