British Airways CTO Reports Zero On-Time Engine Deliveries in 2025
The Chief Technical Officer of British Airways, Andy Best, addressed a significant issue in the aviation industry during his keynote speech at MRO Europe 2025, held at Excel London. He reported a concerning trend regarding engine deliveries from their primary suppliers.
Delivery Issues Faced by British Airways
Best revealed that, in 2025, no engines were delivered on time by the airline’s main engine providers. He expressed frustration over how these delivery failures impact British Airways’ operations. “This is the reality; we’re seeing it,” he stated, emphasizing that the delays introduce risks that the airline must manage proactively.
Impact on Customer Commitments
These challenges not only affect operational efficiency but also undermine customer commitments. Best highlighted the importance of fulfilling agreements with passengers, stating, “When a customer flies with British Airways, we sign a contract with them to get from point A to point B safely.”
Concerns About Aftermarket Services
British Airways’ confidence in the aftermarket service provision is at a low point. Best articulated his dissatisfaction, saying, “We are not happy.” He reassured the audience that his speech was not merely a lamentation but rather a call to action for the industry.
Call for Collaboration in the Aviation Sector
Best urged stakeholders to join forces with British Airways to address these pressing issues and drive positive changes within the aviation industry. He believes collaboration is essential for transforming operational capabilities.
The Ongoing Capacity Shortage
The aviation industry continues to grapple with a significant capacity shortage for engine repair and maintenance. This situation raises operational pressures on airlines, making timely collaboration even more critical.
Event Details
- Event: MRO Europe Conference
- Date: October 14-15, 2025
- Exhibition: October 15-16, 2025
- Location: Excel London
As the MRO Europe conference unfolds, industry leaders continue to seek collective solutions to navigate these challenges and advance the aviation sector.
