New CEO of Desjardins Group Denis Dubois Highlights Daily Battle in Cybersecurity Efforts
Denis Dubois has officially taken over as the new CEO of Desjardins Group, succeeding Guy Cormier. Dubois, hailing from Rouyn-Noranda, brings 22 years of experience within the organization. For the past nine years, he has been part of the executive committee, guiding Desjardins through various challenges.
Transforming Service Delivery
Under Dubois’s leadership, Desjardins plans to reduce the number of service points and ATMs by 30% by 2026. This major shift reflects the growing trend of online transactions, which account for an overwhelming 97% of all customer interactions.
Focus on Cybersecurity
A key aspect of Dubois’s strategy involves a strong emphasis on cybersecurity. Since the significant data breach in 2019, Desjardins has made substantial investments to bolster its data security measures.
Community Engagement
Despite modernization efforts, Dubois underscores the cooperative’s commitment to community involvement. He believes that maintaining strong ties to local communities is essential for Desjardins’s identity and success.
Key Initiatives Under Denis Dubois
- 30% reduction in service points and ATMs by 2026.
- 97% of transactions now conducted online.
- Significant investments in data security since 2019 breach.
- Commitment to community engagement and support.
As Dubois settles into his role as CEO, he is poised to navigate the challenges of modern banking while preserving the values that define Desjardins Group. His focus on enhancing cybersecurity will be crucial as the landscape of finance continues to evolve.
