Virgin Media O2 Offers Free Upgrades to WiFi Hub 5 for Customers
Virgin Media O2 is set to enhance customer experience by offering free upgrades to the WiFi Hub 5 across the UK. This initiative is designed to improve connectivity for users throughout their homes and to prepare their services for future advancements.
Free Upgrade to WiFi Hub 5
The company will upgrade all customers currently using Hub 3 and Hub 4 routers to the more advanced WiFi Hub 5 at no additional cost. This change promises to enhance performance and provide a more reliable broadband experience.
- Target Group: Customers with Hub 3 and Hub 4 routers
- New Router: WiFi Hub 5, featuring WiFi 6 technology
- Coverage: Seven antennas for improved home coverage
Future-Proofing Broadband Services
Gareth Lister, Director of Connectivity at Virgin Media O2, emphasized that enhancing the customer broadband experience is a top priority. The upgrade will not only improve current connectivity but also ensure that customers have access to emerging technologies.
This initiative is part of a broader plan to benefit thousands of customers by the end of the year, with further expansions expected in 2026.
Additional Benefits for O2 Customers
Customers who use both Virgin Media broadband and O2 mobile plans will enjoy additional advantages. O2 users will receive double mobile data on every plan associated with Virgin Media broadband.
- Inclusive roaming to 125 international destinations
- Broadband speed boost to the next tier (up to Gig1) without extra charges
Exclusive Rewards through Priority
Virgin Media and O2 customers can access the Priority program, which offers a range of rewards estimated to be worth £339 each year. This program includes:
- Unique experiences and daily treats
- 48-hour early access to thousands of gigs and events across the UK
Overall, Virgin Media O2 is committed to ensuring its customers benefit from improved broadband services and added perks through this upgrade and associated programs.
