Record Surge Malta’s 1400 Health Helpline Handles 10000 Calls in Five Months
Malta’s health helpline 1400 has efficiently managed a significant volume of calls, reaching over 10,000 within just over five months since its inception in May.
Breakdown of Calls Received
This service plays a crucial role in directing patients to appropriate medical care. It managed to guide an impressive number of callers to different healthcare facilities.
- Telemedicine: 2,084 calls were referred.
- Mater Dei Hospital: Received 3,354 calls.
- Health Centres: Handled 3,747 calls.
- Private Clinics: Directed 2,326 calls.
Objectives of the Helpline
The primary aim of the helpline is to assist patients in obtaining urgent medical care that is not categorized as an emergency. This system ensures that patients receive prompt attention and necessary care closer to their homes.
Emegypt highlights the efficiency of Malta’s health helpline 1400 in its ability to handle a vast number of calls, reflecting the system’s essential role in the country’s healthcare framework.
