Cape Town Marathon Faces Backlash as Runners Grapple with No-Refund Policy

The cancellation of the 2025 Sanlam Cape Town Marathon has stirred significant frustration among participants due to a strict no-refund policy. Many runners are grappling with the financial impact of this policy, as expenses related to travel and accommodation will not be reimbursed.
Cancellation and Safety Concerns
On the day of the marathon, officials decided to cancel the event due to severe winds that compromised safety for runners and spectators. The decision was made after recognizing damage to event infrastructure along the race route.
Organizers’ Response
Renata Bossi, media manager for the event, expressed the team’s devastation after the cancellation. “We are not thinking of money right now,” she stated. The organizers affirmed that their no-refund policy would remain in effect despite the cancellation.
- 2025 entries will not be transferred to 2026.
- High winds caused significant damage to infrastructure.
- Safety was prioritized over financial concerns.
Participants’ Reactions
Rowan Abrahams, a participant from Athlone, shared his disappointment. “It feels unfair that they won’t even allow our entries to carry over to 2026,” he said. Many competitors echoed similar sentiments, feeling disheartened by the lack of refunds and the abrupt cancellation.
Over 24,000 runners had gathered in Cape Town, only to find themselves met with tears and disbelief rather than excitement. Armand Hough, a reporter, described the somber atmosphere at the Cape Town Stadium, where some runners expressed their disappointment through song, while others remained silent in shock.
Community Support
Despite the disappointment, Mayor Geordin Hill-Lewis acknowledged the importance of prioritizing runner safety. He remarked, “Cape Town is committed to hosting events of the highest global standards.”
Ricardo Mackenzie, Provincial Minister of Cultural Affairs and Sport, emphasized that the marathon’s essence goes beyond the race itself. He encouraged athletes to remain active and involved in their communities.
In conclusion, while the cancellation of the Sanlam Cape Town Marathon was a difficult decision, the safety of participants remained the top priority, highlighting the importance of community and health in the face of adversity.