Cape Town Marathon Faces Backlash Over Controversial No-Refund Policy Leaving Runners Disheartened
Runners participating in the Sanlam Cape Town Marathon are grappling with disappointment due to a strict no-refund policy following a last-minute cancellation of the 2025 event. The marathon organizers confirmed that entries for this year will not be deferred to the 2026 race, leading to frustrations among participants.
Cape Town Marathon’s Controversial No-Refund Policy
The decision to enforce the no-refund policy has left many runners disheartened. Media manager Renata Bossi stated that “we are not thinking of money right now. Our team is devastated” regarding the cancellation, which was precipitated by high winds that posed safety risks.
Disappointment from Runners
Rowan Abrahams, a runner from Athlone, expressed his discontent, noting, “It is very disappointing. One would have thought the least they could have done is a refund, or at least allowed this entry to go to 2026.”
His remarks echoed the sentiments of many who had invested significant money in airfare, accommodation, and training. He added, “Lots of people spent a lot of money to be here.” The emotion was palpable as many gathered at Cape Town Stadium, where disbelief and tears replaced the usual pre-race excitement.
Event Organizers’ Statement
The cancellation decision was prompted by safety concerns. The Venue Operations Centre, collaborating with event organizers, pointed out that strong winds had inflicted damage on event infrastructure, making conditions unsafe for all involved. Cape Town Mayor Geordin Hill-Lewis emphasized the importance of prioritizing safety, despite the disappointment such a decision may cause.
Provincial Minister of Cultural Affairs and Sport, Ricardo Mackenzie, acknowledged the gravity of the decision, stating it followed a thorough assessment with safety authorities. He encouraged all runners and supporters to maintain the spirit of the marathon through continued training and community involvement.
Overview and Key Details
- Event: Sanlam Cape Town Marathon
- Year: 2025
- Participants: Over 24,000 global runners expected
- Distance: 42.195 km
- Cancellation Reason: High winds causing unsafe conditions
- No Refund Policy: Enforced by organizers, with entries not transferable to 2026
The marathon, set against the backdrop of Cape Town’s scenic routes, has long been a highlight for athletes and spectators. Yet, this year’s abrupt cancellation serves as a reminder of the challenges event organizers face in prioritizing safety over spectacle.
Even in the face of such disappointment, the spirit of the marathon—as noted by the organizers—extends beyond the race day. It is about community, training, and a commitment to a healthier lifestyle.
