Canva Outage in India: Server Errors and Download Issues Disrupt User Experience

ago 3 hours
Canva Outage in India: Server Errors and Download Issues Disrupt User Experience

Canva, a widely used online photo editing tool, is currently experiencing significant technical difficulties in India. Many users are reporting various issues related to server access and image downloads.

Current Issues Reported

Numerous users have expressed their frustration on different platforms. Some users cannot access the main website, while others can log in but face challenges when attempting to download images.

Server Accessibility

  • Users onGoogle Chrome encountered a ‘503 – Server Error’ message when trying to access the homepage.
  • The Comet browser allowed access to the Canva tool but did not permit image downloads.
  • A significant number of users reported difficulties with the Canva app on iOS, receiving a message indicating server issues.

Status Reports and User Feedback

A monitoring website, Downdetector, recorded over 500 reports of issues, indicating widespread problems among users. The breakdown of these reports is as follows:

  • 58% reported problems with the website itself.
  • 25% experienced server connection issues.
  • 17% faced difficulties with the app.

Canva’s Response

In response to the outages, Canva has acknowledged the issues, stating, “We’re aware that Canva and its features are currently unavailable for some users. Our team is actively investigating the issue and working to restore full access as quickly as possible.”

This situation is evolving, and many users are hoping for a swift resolution to the disruptions affecting their experience with Canva.