Massive Internet Outage Takes Down Snapchat Roblox Duolingo Fortnite and More

Many popular applications and services experienced significant disruptions today, October 20, due to issues with Amazon Web Services (AWS). Notable platforms affected included Snapchat, Roblox, Fortnite, Duolingo, and Canva. The service interruptions were reported around 8 AM Eastern Time, corresponding to midnight Pacific Time.
Root Cause of the Outage
The disturbances were linked to “increased error rates” and delays across multiple AWS services. This information was disclosed on AWS’s service status page. The troubles predominantly arose at AWS facilities situated in Northern Virginia.
Affected Services
- Snapchat
- Roblox
- Fortnite
- Duolingo
- Canva
- Amazon Music
- Prime Video
- Clash Royale
- Life360
- My Fitness Pal
- Xero
- Coinbase
- HMRC
- Vodafone
- Playstation
- Pokémon Go
Impact on Users
Users on various platforms reported significant functionality issues. Down Detector, a tracking website, indicated widespread problems across these services, affecting millions who rely on them for daily use.
Amazon’s cloud infrastructure supports a vast array of internet services. This incident underscores the dependency many companies have on AWS for reliable service delivery.
Next Steps and Updates
As of now, AWS is actively addressing the issues. They have not provided an estimated timeline for resolution. Service updates will continue to be posted on their status website, as users eagerly await the return of their favorite applications.