Canva Outage: Many Users Report Issues with Graphic Design Platform and Download Failures

ago 3 hours
Canva Outage: Many Users Report Issues with Graphic Design Platform and Download Failures

The popular graphic design platform Canva is currently experiencing significant outages, disrupting services for many users. Reports indicate that issues began surfacing around noon, with DownDetector logging nearly 120 outage reports by 12:23 PM IST.

Canva Outage Details

Users have reported multiple problems, including:

  • Inability to log into their accounts
  • Difficulty loading and saving ongoing design projects
  • Challenges in exporting completed designs in various formats like PNG or PDF
  • Access issues with the home page, project management, and templates
  • Problems with support features and API integrations

In a statement released via their X (formerly Twitter) account at 12:48 PM, Canva acknowledged the situation: “Not the ideal situation right now, but we’re working on it. Check canvastatus.com for updates. We’ll keep you posted!”

Current Status of Canva

As of 12:55 PM, Canva reported on canvastatus.com that the issues are affecting “nearly all core functionalities.” Users are unable to log in, access design tools, upload media, or manage their accounts. The company is actively investigating the problem and working toward restoring full services.

User Reactions

Many users took to social media to express their frustrations. One user, @piaistheone, lamented, “I WAS DOING MY SLIDE PRESENTATION THAT NEEDED TO BE SUBMITTED TOMORROW.” Another user, @taneixia, voiced concern about unfinished work while seeking assurance that their projects were safe.

Canva Alternatives

As Canva struggles with outages, users may consider alternative graphic design tools:

  • For easy templates: Adobe Express, VistaCreate
  • For professional design: Adobe Photoshop, Illustrator, Affinity Photo, Designer
  • For video creation: InVideo, CapCut
  • For free powerful options: GIMP, Inkscape

Ongoing Updates

As the situation develops, Canva has indicated through their status page that error rates remain high. As of 1:44 PM IST, they stated, “We are continuing to investigate this issue.” By 3:13 PM IST, they noted partial recovery in some regions but emphasized that full access was still being worked on.

Users are encouraged to monitor the status page for the latest updates on the Canva outage, as the team strives to resolve these issues swiftly.