ANZ Banking Outage: Customers Struggle as Online Services and App Go Offline

ANZ Banking customers faced significant challenges on Tuesday as online services and the mobile app experienced a major outage. This disruption impacted many users, leaving them unable to access their accounts or complete purchases.

Details of the ANZ Banking Outage

The outage was first reported around 12:30 PM, with over 2,700 complaints logged by 1:10 PM on Down Detector. Many customers encountered issues when trying to use the ANZ app, which displayed an alert stating that it was “unavailable.”

Customer Reactions

• Customers reported difficulties logging in on both PC and mobile devices.
• One frustrated user expressed concerns while at a store, stating, “Can’t get into either and I’m at the shops trying to buy formula.”
• Another mentioned, “The app isn’t working or the ATM… Lucky I have cash.”

Bank’s Response

In response to the outage, ANZ issued an alert acknowledging the issue. The message indicated, “We are working to have the ANZ App available again as soon as possible. We apologise for the inconvenience.”

This situation highlights the dependency on digital banking solutions and the frustrations that can arise during service interruptions.

As the bank works to restore services, customers are advised to stay informed via official channels, including social media updates and the Emegypt website.