Epic Games Faces Downtime as AWS Outage Disrupts Services with Request Could Not Be Completed Error
Users attempting to access the Epic Games Store or play popular titles like Fortnite and Rocket League are facing disruptions. The error message “request could not be completed” is a widespread issue linked to a significant outage occurring at Amazon Web Services (AWS).
AWS Outage Details
The outage began around 8 AM UK time (midnight PT) on the same day and is primarily affecting Amazon’s North Virginia data center (US-EAST-1). AWS has acknowledged the problems, citing “increased error rates and latencies” impacting crucial internet services.
Impact on Epic Games
Epic Games relies on AWS to operate its launcher, manage user logins, and host game servers. As a result, the outage has rendered many of its services unavailable. The error message users are encountering indicates that the Epic Games launcher is unable to connect efficiently to the necessary AWS servers.
Widespread Service Disruptions
This outage is not isolated to Epic Games. Other major online services are also experiencing issues, including:
- Snapchat
- Roblox
- Amazon services (Ring, Alexa, Prime Video)
- Duolingo
- Canva
- Coinbase
- Venmo
Downdetector, a platform monitoring service outages, has reported a significant increase in user complaints for the Epic Games Store, Fortnite, and Rocket League. The spike closely aligns with the issues stemming from the AWS failure.
Current Status and Next Steps
Amazon is actively addressing the problems at its North Virginia facility. However, no estimated time for full service restoration has been provided. Users can expect continued accessibility issues with the Epic Games Store and its associated games until AWS resolves the outage.
