Argos Issues Recall for Vacuum Cleaner Due to Electric Shock Concerns

ago 26 days
Argos Issues Recall for Vacuum Cleaner Due to Electric Shock Concerns

Argos has announced a recall for its Henry Quick Corded vacuum cleaner due to electric shock risks. The recall affects specific units of this model manufactured by Numatic International. Customers are urged to stop using the product immediately.

Details of the Recall

The recall pertains to the HEC.100 Henry Quick Corded vacuums sold between August 1, 2025, and October 17, 2025. If you own this model, it’s crucial to unplug it from the mains power.

Affected Serial Numbers

  • Serial numbers starting with 7524 followed by: 00001, 03998
  • Serial numbers starting with 7527 followed by: 03751, 03793, 03795, 03799, 03801, 03804, 03805, 03809, 03812, 03819, 03826, 03829, 03832, 03834, 03839, 03843, 03851, 05905, 05951

Vacuum cleaners purchased after October 17, 2025, are not included in this recall notice.

Steps for Affected Customers

Argos recommends the following actions for customers who have purchased the affected vacuums:

  • Stop using the vacuum immediately.
  • Unplug it from the mains power.
  • Visit the MyHenry website to complete an online form for a free return and exchange.
  • Alternatively, return the product to any Argos store for a full refund.

Company Statement

An Argos spokesperson emphasized that safety is a top priority. They confirmed the recall was initiated after being informed by Numatic International about the potential risk of electric shock from certain units.

Henry representatives echoed this sentiment, stating the safety of customers is paramount. They encourage anyone with concerns to take immediate action to address the issue.

For further details, affected customers can visit the MyHenry website for all necessary information regarding the recall.