Microsoft DNS Outage Disrupts Azure and Microsoft 365 Services Globally
Microsoft is currently experiencing a significant DNS outage that has disrupted services for customers around the globe. This incident has hindered access to Microsoft Azure and Microsoft 365 platforms, causing widespread login issues.
Impact of the DNS Outage
The DNS outage began to affect services approximately one hour ago. Reports from users on platforms such as DownDetector indicate that tens of thousands are facing connectivity issues. Key services impacted include:
- Microsoft Azure Portal
- Exchange Admin Center
- Intune and Azure portals
- Azure Front Door Content Delivery Network (CDN)
Healthcare organizations among the affected customers are reporting significant authentication problems. These issues are preventing employees from accessing their company networks and online business platforms.
Official Response from Microsoft
In a statement, Microsoft acknowledged the disruption and attributed it to DNS issues. They advised that users may experience intermittent failures or latency while trying to access services. Microsoft noted:
“Starting at approximately 16:00 UTC, we began experiencing DNS issues that degrade the availability of some services.”
They confirmed that the Azure Portal is down, advising users to utilize programmatic methods, such as PowerShell or CLI, to access resources if direct access is unavailable. Microsoft is actively assessing options to reroute services from their Azure Front Door infrastructure.
Customer Experience and Support
Customers have faced a variety of issues during this outage, including:
- Inability to access the Microsoft 365 admin center
- Delays in accessing other Microsoft 365 services
- Problems with Microsoft Purview and Microsoft Intune functions
- Network connectivity issues in Outlook
Microsoft has committed to reviewing reports and service telemetry to isolate the cause of the disruption and determine future troubleshooting steps. Regular updates from the Azure status page indicate a proactive approach to restore service availability.
Next Steps for Users
As Microsoft continues its investigation into the DNS outage, it is important for users to stay informed through official channels. Users may wish to follow updates on the Azure status page and consider using alternate methods to access resources while the outage persists.
