Milwaukee Tool Recall Issued Due to Serious Safety Hazard
Milwaukee Tool has issued a recall for nearly 100,000 of its M18 FUEL Top Handle Chainsaws due to a serious safety hazard. Reports indicate that the chain brake may fail to activate, leading to a significant risk of injury.
Recall Details
The recall is focused on model 2826-20, which features either a 12-inch or 14-inch bar. Consumers can identify the affected units by a serial number that has the letter “A” in the fourth position. Approximately 90,860 chainsaws were sold in the U.S. and around 7,500 in Canada.
Incident Reports
Milwaukee Tool has recorded two instances where the chain brake malfunctioned. One of these incidents resulted in a serious injury, specifically a slashed finger.
What Consumers Should Do
- Stop using the chainsaws immediately.
- Contact Milwaukee Tool for a free repair.
- Register at Milwaukee Tool’s eService portal to obtain a prepaid shipping label for returning the product.
Sales Information
The chainsaws were sold from March 2023 through September 2024. They were available at Home Depot stores, through authorized distributors, and online at homedepot.com. Prices for the tools ranged from approximately $350 for the individual chainsaw to $790 for packaged kits that included batteries and a charger.
Contact Information
Consumers can reach Milwaukee Tool toll-free at 833-953-2012. The customer service hours are from 7 a.m. to 4:30 p.m. CT, Monday through Friday. More information can also be found on the company’s recall page.
