Digital Ticket Guide for 2025 NFL Game in Madrid
The 2025 NFL Game will introduce a fully digital ticketing system for all attendees at the Santiago Bernabéu Stadium in Madrid. Fans can expect to receive their tickets via email, with download links sent no later than 48 hours before the game.
Digital Ticket Download Process
To ensure a smooth admission process, attendees must download their tickets to their smartphones. Here’s how to access your tickets:
- For iPhone users, download the ticket using Apple Wallet.
- Android users should utilize Google Pay for ticket storage.
After clicking the download link in the email, the ticket will be saved on your device. It’s important to share these tickets with your group appropriately.
Compatible Devices
Make sure your device is compatible with digital tickets:
- Apple Devices: All iPhones with Face ID or Touch ID are supported, except the iPhone 5s.
- Android Devices: Ensure you’re using the latest version of Android. Google Pay must also be updated, and NFC should be enabled.
Before downloading tickets, set Google Chrome as your default browser.
Sharing Tickets with Your Group
To share your tickets, follow these steps:
- Download your own ticket first.
- Note the seat numbers for each member of your group.
- Forward the email, specifying which tickets correspond to each person.
If anyone in your group lacks a smartphone, it is advised to contact customer service for assistance.
Using Your Digital Ticket
Once you arrive at the stadium, follow these guidelines for using your digital ticket:
- Keep your phone charged.
- Locate your ticket in Apple Wallet or Google Pay.
- Present your ticket for scanning at the entrance.
Digital tickets are valid for one-time use only and cannot be transferred once scanned. Make sure your group is together to scan all tickets at once.
Help and Assistance
If you do not receive your ticket email within the stipulated time, contact customer service for support. In case your phone dies before entry, visit the ticket office at the stadium. You will need to verify your identity to receive a paper ticket.
For those bringing infants to the game, children under 18 months can enter for free but will need a separate ticket obtained at the stadium on game day. All children over 18 months require their own tickets.
Prepare for an exciting experience at the 2025 NFL Game in Madrid with these key steps to manage your digital ticket seamlessly.
