Ryanair Digital Boarding Passes: What Passengers and the Airline Have to Say

Ryanair has announced significant changes to its boarding process, eliminating paper boarding passes starting November 12. Passengers can now only access flights using digital boarding passes via the Ryanair app or by asking airport staff to print a boarding pass at no extra charge, provided they have checked in online.

Impact of the New Boarding Policy

This initiative aims to streamline operations and reduce costs. Ryanair estimates that the policy will save around £100,000 daily. By 1 PM on the first day of the policy, 98% of passengers had successfully presented digital boarding passes.

Passenger Reactions

While many travelers embraced the change, some expressed concerns. Beryl and Mick, a couple from East Anglia, have traditionally relied on printed boarding passes and are not keen on using smartphones. Yet they have adapted, thanks to assistance from their travel agent, Jo, who helps them navigate the new system.

• Passengers can check in online and receive a digital pass through the Ryanair app.
• Airport staff can print boarding passes for those who are unable to use the app.
• The transition has worked smoothly for most passengers, with a high acceptance rate.

Challenges for Older Travelers

The policy has raised concerns about its impact on older travelers who may struggle with digital technology. Critics argue it could alienate those who prefer traditional methods. However, with help from travel agents, even those less comfortable with technology are finding solutions.

Future of Air Travel

Ryanair’s move raises questions about the future of air travel and whether other airlines will adopt similar policies. Mick noted that competition in the UK aviation market is intensifying, with alternatives like Jet2, British Airways, easyJet, and Vueling offering different options for passengers who may not want to adapt to Ryanair’s new system.

As the aviation landscape evolves, travelers will need to stay informed and adaptable to ensure their journeys remain as smooth as possible.