Local Senator Urges Ryanair to Include All Passengers in New Paperless Transition

ago 2 hours
Local Senator Urges Ryanair to Include All Passengers in New Paperless Transition

A local senator has expressed concerns regarding Ryanair’s recent transition to fully digital boarding passes. This change will affect all passengers, making printed paper passes a thing of the past. Instead, travelers will receive their boarding passes via the Ryanair app on their smartphones.

Impact of Digital Transition on Passengers

Senator Robbie Gallagher from Monaghan highlighted potential challenges for older passengers who may struggle with this new system. He believes that while the shift aims to cut costs and reduce waste, it also risks excluding certain groups of travelers.

Ryanair’s Environmental Initiative

Ryanair has stated that this initiative will help eliminate 300 tonnes of paper annually. The airline’s plan to go digital aligns with broader environmental goals. Despite the move towards digitalization, Ryanair has assured that support will be available for passengers who face technical difficulties. If a passenger’s device runs low on battery or is stolen, staff will assist them.

Key Points of the Transition

  • All passengers will receive boarding passes through the Ryanair app.
  • Printed paper boarding passes will no longer be available.
  • The airline aims to reduce annual paper usage by 300 tonnes.
  • Support staff will assist passengers facing issues with their devices.

Senator Gallagher urges Ryanair to take careful consideration of all passengers during this transition. He emphasizes the importance of ensuring that no one is left behind in the move to a paperless system. As the airline moves forward with this initiative, ongoing dialogue between the airline and its customers will be crucial for a smooth transition.