Shopify Faces Outage on Cyber Monday: Latest Details Revealed
On Cyber Monday, Shopify experienced a significant outage affecting users worldwide. This incident is particularly troubling as it coincides with one of the biggest shopping days of the year, second only to Black Friday.
Impact of the Outage
The outage has frustrated many small business owners. Reports from Downdetector indicate that nearly 4,000 users in the United States have faced difficulties. In the UK, user reports reached about 1,300, reflecting widespread dissatisfaction.
Status Update from Shopify
Shopify confirmed on its status page that users were encountering login issues. Their advisory suggested that merchants remain logged in on devices that were functioning to avoid further complications.
- Date of Incident: December 1, 2025
- US Reports: Approximately 3,700
- UK Reports: Approximately 1,300
Despite the outage being categorized as “degraded performance,” many merchants are struggling to access their accounts and process orders. This issue is especially detrimental as businesses gear up for holiday season sales.
Ongoing Investigation
As of the latest updates, Shopify has not disclosed the cause of the outage. The company stated it is actively investigating the matter.
As Cyber Monday continues, affected merchants are hoping for a swift resolution to the disruptions caused by the outage. The timing of these issues could have a significant impact on sales during this peak shopping period.
