AT&T Settlement: Eligible Customers May Claim Up to $7,500
AT&T customers may be entitled to significant compensation due to two major data breaches. The breaches exposed personal information of millions, prompting a settlement that totals $177 million. Customers have until December 18, 2025, to submit their claims.
Details of the Data Breaches
- Two Breaches: Occurred in 2019 and April 2024.
- 2019 Breach: Affecting 7.6 million current customers and 65.4 million former account holders, this breach involved sensitive data such as Social Security numbers, birth dates, and legal names. This breach was disclosed in March 2024 after personal data was found on the dark web.
- 2024 Breach: Reported in July 2024, this breach compromised phone records for nearly all of AT&T’s 109 million US customers, stored in a cloud warehouse.
Settlement Breakdown
As part of the settlement, those impacted will receive compensation based on the breach they were affected by:
- Compensation for 2019 Breach: A total payout of $149 million is designated for affected individuals.
- Compensation for 2024 Breach: A total payout of $28 million is available for those impacted.
How to File a Claim
Kroll Settlement Administration is handling the settlement process. Customers can check if they are eligible for compensation and file their claims via a dedicated website. To proceed, they will need a Class Member ID typically sent via email.
If notifications were not received, eligible individuals can reach out to the settlement administrator:
- Phone: 833-890-4930
- Mail: AT&T Data Incident Settlement; c/o Kroll Settlement Administration LLC; P.O. Box 5324; New York, NY 10150-5324.
Compensation Details
Compensation varies depending on the circumstances of the claims:
- For those affected by the 2019 breach, documented losses could yield up to $5,000.
- Those without proof will receive a tiered cash payment based on whether their Social Security numbers were part of the breach.
- For the 2024 breach, customers can receive up to $2,500 for documented losses.
- Individuals affected by both breaches can submit claims for both, potentially totaling $7,500.
To ensure eligibility, it’s essential to check spam emails for notifications from Kroll and submit all forms by the December 18 deadline. Claims can also be mailed if online submission is not preferred. Affected customers should act promptly to secure their potential compensation.
